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Call-IT is specialised in extending a broad package of knowledge-intensive Customer Care services. Active from seven locations in the Benelux, Call-IT deals with millions of customer contacts every year (B2B as well as B2C) within various branches of industry, with the goal to handle all the customer contacts in a professional way.

All locations: Eindhoven (NL), Weert (NL), Hasselt (B), Groot Bijgaarden (Dilbeek)(B), Liège (B), Gent-Brugge (B) and Oostende (B), are interconnected as a result of which, one big virtual service has arisen with approximately 700 employees.

 

Call-IT, as general and technical call centre, (Eindhoven, Weert, Oostende and Groot-Bijgaarden) is a specialist in a whole range of services in the field of customer contact. Over the years, however, Call-IT has built a long-lasting reputation within the in-house call centre world and in the field of posting and training. We are outstanding in customer contact tasks which requires above-average knowledge of the contents. Because of the complexity of the tasks, the basis of the co-operation if formed with a durable partnership from both parties. Our partners are located in the following sectors: telecommunication, public and public utility companies, banking and insurance, retail and entertainment, computer hardware and software suppliers, ICT sector and FMCG.

Since 2001 Call-IT is part of exchange-quoted USG People NV.

USG People (known better through its sister companies: Unique Interim, StartPeople, Secretary Plus, United Restart, …) offers specialised job market services in Europe, with flexible labour and Customer Care Services as main activities and set up in the countries Netherlands, Belgium, Luxemburg, Germany, France, Poland, Austria, Switzerland, Czech Republic, Slovakia, Italy, Spain and Portugal.
The USG People stocks are quoted at the Stock exchange Euronext Amsterdam. From a number of independent subsidiary companies, various forms of services are offered.
USG People concentrates on the market sectors general dispatching, specialist dispatching, professional posting and projects, HR Services and Customer Care Services. ( www.usgpeople.com )